Privacy Policy, Terms of Use, Acceptable Use Statement, Mobile Terms, and Family Acknowledgment

• "Service" refers to the Website, online portals, administrative platforms, software applications, text messaging services, and digital communications operated by EBA.
• "User" or "you" refers to any visitor, parent, guardian, donor, or individual who accesses or interacts with the Service.
• "User Content" refers to any communications, photos, text, feedback, documents, or other materials submitted, uploaded, or transmitted by a User through the Service.
• "EBA Content" refers to all text, images, logos, graphics, instructional materials, software, and intellectual property provided by or belonging to EBA.
• "Child and Family Records" refers to student enrollment applications, health and immunization records, developmental assessments, emergency contacts, attendance logs, and financial billing details maintained by EBA.

The Website offers information regarding EBA's educational curriculum, enrollment programs, community activities, online donation processing, parent portal access, and newsletter subscriptions. Products, internal platforms, and affiliated tools owned or operated by EBA are covered under the scope of this Agreement.

• Ownership: All works of authorship contained within the Website—including layout, graphics, text, photographic images, logos, and design elements—are the exclusive property of Early Bloom Academy or its licensors unless otherwise explicitly noted.
• Copyright Protection: EBA Content is protected by United States and international copyright laws and treaty provisions.
• Restrictions on Use: Except as explicitly permitted in writing, no content from this Website may be reproduced, modified, distributed, republished, displayed, or transmitted in any form without the prior written consent of EBA.
• Legal Compliance: EBA respects intellectual property rights and expects all Users to do the same. Unauthorized use of Website materials may result in civil or criminal penalties.

EBA recognizes the vital importance of protecting the privacy and personal safety of the children and families we serve. We collect personal information directly provided by you, as well as information collected automatically through your use of our Website. We maintain personal data strictly for legitimate educational, safety, operational, and administrative purposes in full alignment with data minimization standards.

A. Information We Collect

• Directly Provided Information: your name, email address, mailing address, phone number, and any other details submitted via forms on our Website.
• Financial and Donation Details: when you make an online donation, pay tuition, or subscribe to a service, we collect necessary payment details and transactional information.
• Automated Data, Cookies, and Pixels: we use cookies, web beacons, pixels, and similar technologies to collect information about your device, IP address, operating system, browser type, and how you interact with our site. You may control cookie preferences through your browser settings, though disabling them may impact site functionality.

B. How We Use Your Information

• Communicate with you regarding EBA programs, school activities, updates, and your involvement.
• Process enrollment applications, tuition payments or donations, and maintain administrative records.
• Optimize our organizational strategy, website functionality, and service performance.
• Safeguard student health and safety, fulfill emergency protocols, and maintain operational security.
• Comply with legal obligations, state regulatory mandates, and protect our legal rights.

C. Disclosure and Sharing of Information

We do not sell your personal information. We share your information only with trusted service providers bound by strict confidentiality obligations, where required by law or legal process, or with your express consent.

D. Strict Mobile Opt-In Privacy Protection

We will not share or sell your text messaging opt-in data, consent, or related personal mobile information with any third parties or marketing entities for their own purposes, unless required by applicable law.

E. State and Federal Regulatory Compliance

• MSDE & Office of Child Care: all child and family records are maintained in strict accordance with Maryland Child Care regulations (COMAR Subtitle 16/17). Records are accessible only to authorized EBA personnel, state licensing inspectors during official evaluations, or law enforcement officers as required by law.
• FERPA: EBA respects parents' and legal guardians' rights to review, inspect, and request corrections to their child's educational records maintained by our facility.
• COPPA & Children's Privacy: we implement reasonable physical, administrative, and technical security measures to protect your data. Our Website and public services are directed to parents, guardians, and adult community members. We do not knowingly collect personal information directly from children under 13 online. Online enrollment features requiring child data must be completed directly by a parent or verified legal guardian.

F. Third-Party Links

Our Website may contain links to external third-party websites. We are not responsible for the privacy practices, security, or content of these third parties, and we encourage you to review their respective policies before providing them with personal details.

By providing your phone number and opting in to receiving text messages from Early Bloom Academy, you consent to receive recurring automated administrative, promotional, and personalized marketing text messages (e.g. SMS and MMS) from us.

• Message Content: urgent school closing/delay announcements, student program updates, event information, volunteer opportunities, payment reminders, and requests for donations.
• Scope of Consent: consent is program-specific and does not constitute consent to receive calls or messages from other unrelated programs or third parties.
• No Purchase Required: consent to receive automated marketing or promotional text messages is not a condition of any enrollment, service purchase, or donation.
• How to Opt-Out: text STOP to the number from which you received the message. You will receive a single confirmation message verifying your opt-out.
• Help: reply HELP to any message or contact us at admin@earlybloomacademy.com.
• Message Rates and Frequency: frequency varies based on school activity, emergencies, and your level of engagement. Standard message and data rates may apply.
• Carrier Liability: mobile wireless carriers are not liable for delayed, misdirected, or undelivered messages.

• Legal Notice on Electronic Communications: any electronic communication sent by EBA contains confidential and legally privileged information intended solely for the recipient. Unauthorized review, copying, distribution, or disclosure is strictly prohibited and may result in legal liability.
• Official Communication Channels: EBA communicates officially only through staff email addresses ending in @earlybloomacademy.com or through designated text messaging shortcodes/numbers. EBA is not responsible for fraudulent messages or phishing attempts originating from external domains.
• Errors and Omissions: while EBA takes reasonable measures to ensure accuracy and technical security, we are not liable for typographical errors, transmission delays, or unexpected system disruptions.
• Action Upon Misdelivery: if you receive a communication from EBA in error, please notify the sender immediately and permanently delete the message and any attached files.

• Account Responsibilities: you are responsible for maintaining the confidentiality of your credentials and accept full responsibility for all activities occurring under your account.
• User Content License: you retain ownership of any User Content you submit. By uploading content, you grant EBA a non-exclusive, worldwide, royalty-free, sublicensable license to use, host, reproduce, display, and distribute such materials in connection with operating and promoting the Service.

Prohibited Conduct

1. Violating local, state, federal, or international laws.
2. Infringing upon EBA's or any third party's intellectual property or privacy rights.
3. Impersonating EBA staff, teachers, or other parents.
4. Uploading malware, viruses, or destructive digital code.
5. Harvesting or collecting personal details of other Users or families without permission.
6. Attempting to probe, scan, or compromise the security of our website, network, or server systems.

Digital Millennium Copyright Act (DMCA) Notice

If you believe that your copyrighted work has been improperly used on our Website, please submit a written notification to our Designated Copyright Agent containing: a physical or electronic signature of the copyright owner or authorized representative; identification of the copyrighted work claimed to be infringed; identification of the specific material claimed to be infringing and its location on our site; your address, phone number, and email address; a statement of good-faith belief that the disputed use is unauthorized; and a statement, under penalty of perjury, that the information in the notice is accurate and that you are authorized to act on behalf of the copyright owner.

Designated DMCA Agent:
Early Bloom Academy, Attn: DMCA Copyright Notice
Email: admin@earlybloomacademy.com

Knowingly misrepresenting that online material is infringing may expose you to civil damages, legal fees, and perjury penalties under federal law.

To the fullest extent permitted by law, you agree to release, waive, and forever discharge Early Bloom Academy, its founders, directors, officers, employees, educators, agents, and representatives from any and all liability, claims, demands, actions, or causes of action arising out of or related to:

1. Your access to or use of the Website, parent portal, mobile text services, or digital platforms.
2. Any loss, damage, or corruption of digital data, files, or devices resulting from your use of the Service.
3. Any personal injury, property damage, or unexpected event occurring in connection with facility operations, except where caused directly by the willful misconduct or gross negligence of EBA staff.

This release applies to you, your personal representatives, assigns, heirs, and next of kin.

You agree to defend, indemnify, and hold harmless Early Bloom Academy, its parent entities, affiliates, officers, directors, employees, contractors, agents, and licensors from and against any and all claims, liabilities, judgments, damages, losses, expenses, or costs (including reasonable attorneys' fees) arising out of or relating to:

1. Your use of, or conduct on, the Website, mobile services, or online portals.
2. Your violation of any provision of this Agreement or EBA policies.
3. Your violation of any applicable local, state, or federal law or regulation.
4. Any User Content or material you post, submit, or transmit through our systems.
5. Your infringement of any intellectual property, privacy, or property right of any person or entity.

This indemnification obligation will survive the termination or expiration of this Agreement and your use of EBA services.

The Early Bloom Academy Website and digital services are provided on an "AS IS" and "AS AVAILABLE" basis. EBA disclaims all representations and warranties, express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, performance, quality, and non-infringement.

EBA makes no warranty that the Service will meet your specific needs; that the Website or mobile communications will operate uninterrupted, secure, or error-free; that information provided on the site will be completely accurate or up to date; or that technical bugs, defects, or system limitations will be immediately corrected.

To the maximum extent permitted by applicable law, EBA and its affiliates shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages—including loss of profits, data, goodwill, or system failure—resulting from your access to or use of the Service.

In no event shall EBA's total monetary liability for all claims under this Agreement exceed the total amount paid by you to EBA (if any) for accessing the digital Service. If state law prohibits certain liability limits, EBA's liability will be limited to the fullest extent permitted by law.

• Governing Law: this Agreement is governed by and construed in accordance with the internal substantive laws of the State of Maryland, without regard to conflict of laws principles.
• Jurisdiction: you agree that the Service is based in the United States. Any legal suit, action, or proceeding arising out of or related to this Agreement shall be instituted in the state or federal courts located in Maryland or the Commonwealth of Virginia, as designated by EBA.
• Arbitration Option: for any claim (excluding requests for injunctive relief) where the total damages sought are less than $10,000, either party may choose to resolve the dispute through binding, non-appearance-based arbitration administered by an established Alternative Dispute Resolution (ADR) provider.

• Amendments to Policy: we may revise these Terms of Service, Mobile Terms, and Privacy Policy occasionally. Any amendments are effective immediately upon the updated document's posting on our website. Please check this page periodically.
• Parent/Guardian Handbook Policy: EBA maintains an official Parent/Guardian & Family Handbook containing operational policies, drop-off/pick-up protocols, health and illness guidelines, tuition details, emergency procedures, and behavioral policies. All enrolled families and legal guardians are required to read, understand, and comply with it.
• Policy Binding: by enrolling your child at Early Bloom Academy and utilizing our digital or physical services, you confirm that you have received access to the EBA Handbook, have reviewed its contents, and agree to abide by all operational policies and code of conduct expectations.

If you have questions, feedback, or inquiries regarding this document, please reach out to our team at:

Early Bloom Academy
Attn: Administration
Phone: 904-759-6644
Email: admin@earlybloomacademy.com
Website: www.earlybloomacademy.com